Monday, July 21, 2025

7:30 a.m.-5 p.m. Sales Management Training for Presidents
  Lead your chapter to new levels of membership growth and retention. This workshop is a full one-day session focused on the sales management principles necessary to guide and support your membership director to increase levels of membership growth and retention.
  Presented by: Matt Neuberger, Neuberger & Co.
   

Tuesday, July 22, 2025

7:30 a.m.-5 p.m. Peer-to-Peer Orientation for New Chapter Presidents
  Led by seasoned chapter presidents, this interactive workshop will provide you with the skills to respond to the challenges and opportunities faced by chapter presidents today. Learn time-tested best practices in financial management, volunteer management, governance, education, recruitment and retention and staff development.
12-4 p.m.
Continuing Education for Chapter Presidents (With More Than 1 Year of Service)
(Limited seating; registration required)
  Now that you have been a chapter president for more than a year, you are ready to dig in a little more. In this session, the following topics will be covered, along with robust conversation with your peers.
  • ABC National Funding Opportunities for Chapters
  • Understanding the Insurance Needed for Your Chapter
  • Red, Blue, Purple: State Political Advocacy Best Practices
  • Rolling Out Continuity of Operations at Your Chapter

Wednesday, July 23, 2025

8-9 a.m. Breakfast
9-9:15 a.m. Conference Kickoff
  Presented by: John Smaligo, Chair, Chapter Presidents Council
9:15-10:15 a.m. Leading People, Not Just Projects: The CEO’s Guide to Person-Centered Leadership
  The ability to quickly build connection, repair conflict and spark motivation is essential for successful teams. In today’s diverse professional climate, it’s critical that high-impact leaders create mutually beneficial and synchronized relationships between staff, colleagues and members. In our keynote session, we will uncover the indisputable impact a person-centered approach has on leadership influence and team innovation, and which evidence-based practices are essential to improve employee and member outcomes.
  Presented by: Lisa Nordquist, CEC, ACC, CHWC, Founder, Grey Monkey Group LLC
10:15-10:30 a.m. Break
10:30-11:30 a.m. Session to be announced 
11:30-12:15 a.m. Chapter Job Description Project Update
  ABC National’s human resources department has engaged a project consultant to develop standardized job description templates as a resource for ABC chapters. This session will provide an update on this project and how it can help your chapter.
  Presented by: Presented by: DeAnna Thomas, Vice President, HR, ABC National and Tracie Pabst, HR Consultant
12:15-1:15 a.m. Lunch
1:30-2:30 p.m.
Small Group Workshops
(limited seating; registration required)
 

Understanding the Balance Scorecard and the Strategic Plan Chapter Performance Award
The monthly balanced scorecard shows how well a chapter is aligned with the association wide plan. Attend this session to understand the data behind the balanced scorecard and how this ties into the strategic plan chapter performance award.
Presented by: Mike Bellaman, President/CEO, ABC National and Members of the National Executive Committee

Financial and Board Engagement Best Practices Rollout From Chapter Development Committee
The chapter development committee will discuss their plan to roll out financial best practices and board engagement best practices to chapters. Attend this workshop to provide your feedback.
Presented by: Shandon Harbour, President/CEO, ABC San Diego and Greg Spenner, President/CEO, ABC Iowa

Tools for Tough Conversations: Improving Outcomes Through Effective Communication
Disconnected, disengaged teams yield lackluster outcomes, fail to innovate and produce turnover at a higher rate, hitting organizations with increased costs and negatively impact the bottom line, culture and leadership well-being. Complimentary to our keynote session, leaders will learn and practice effective interactive techniques to engage, strengthen and connect with team members with best practice tools that create rapport, repair conflict and begin conversations for growth and change.
Presented by: Lisa Nordquist, CEC, ACC, CHWC, Founder, Grey Monkey Group LLC

2:45-3:45 a.m.
Small Group Workshops
(limited seating; registration required)
 

Magnetic Leadership
Attend this workshop to explore and breakdown a definition of leadership introduced by management consultant Alan Medville: “The authentic expression of who you are in such a way that creates the conditions for others to achieve.” Take part in a participative atmosphere that enables robust debate about what makes or does not make a great and “magnetic” leader.
Presented by: Presented by: Mike Bellaman, President/CEO, ABC National

Financial and Board Engagement Best Practices Rollout From Chapter Development Committee
The chapter development committee will discuss their plan to roll out financial best practices and board engagement best practices to chapters. Attend this workshop to provide your feedback.
Presented by: Shandon Harbour, President/CEO, ABC San Diego and Greg Spenner, President/CEO, ABC Iowa

Tools for Tough Conversations: Improving Outcomes Through Effective Communication
Disconnected, disengaged teams yield lackluster outcomes, fail to innovate and produce turnover at a higher rate, hitting organizations with increased costs and negatively impact the bottom line, culture and leadership well-being. Complimentary to our keynote session, leaders will learn and practice effective interactive techniques to engage, strengthen and connect with team members with best practice tools that create rapport, repair conflict and begin conversations for growth and change.
Presented by: Lisa Nordquist, CEC, ACC, CHWC, Founder, Grey Monkey Group LLC

4-5 p.m. Networking Speed Dating
6 p.m. Offsite Group Event

 

Thursday, July 24, 2025

8-9 a.m. Breakfast
9-9:15 a.m.
Welcome Back
Presented by: John Smaligo, Chair, Chapter Presidents Council
9:15-10:45 a.m.
Roundtable Discussions
Pick three topics, 20 minutes each
 
  • Strategic Planning Best Practices
  • Share Your Staff Org Charts: Do You Outsource?
  • Chapter President and Staff Professional Development Best Practices
  • How To Navigate Through ASEA Educational Offerings
  • Building a Better Board
10:45-11 a.m. Break
11 a.m.-12 p.m. The Future of AI